UHS Fairmount Behavioral Health System Breaks Barriers with Reliable Transportation

Our digital marketplace has helped streamline transportation for Fairmount BHS, delivering an impressive increase in staff and patient experience, ride cost, operational efficiency, and internal vehicle fleet utilization.

“Prior to Roundtrip, I was the only one who was able to access cabs on a daily basis in the social work department. It would take up to 60 minutes to schedule a ride. Now with Roundtrip, things are running more smoothly as the staff is able to enter their own transportation needs.”

– Michele Edelson, Director of Social Services at Fairmount Behavioral Health System

The Roundtrip and Fairmount Behavioral launch marks a system-wide partnership with Universal Health Services. UHS is one of the nation’s largest and most respected providers of hospital and healthcare services with 400 acute care hospitals, behavioral health facilities and ambulatory centers across the U.S. 

Through Roundtrip, the Fairmount team can coordinate pre-scheduled and on-demand rides, including all levels of transport: rideshare, medical sedan, secure psych transport, wheelchair van, and non-emergency ambulance. The data collected through the partnership has demonstrated a significant positive impact on staff and patient experience, ride cost, operational efficiency, and internal vehicle fleet utilization.

Results From UHS Facilities That Have Implemented Roundtrip

More Customer Stories