NEMT 101

Ensuring reliable transportation services in over 43 states

Health systems, hospitals, and health plans all have a similar problem when it comes to NEMT within their organization: “how do I ensure our transportation network consistently shows up on time and offers a high-quality patient or member experience?” Whether it’s curb-to-curb, door-to-door, or door-through-door, Roundtrip’s platform presents you with reliable access to the full …

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Closing the gap in healthcare quality with driver ratings

Ratings for medical transportation providers, not just health systems When healthcare systems coordinate transportation for their patients, often they rely on the NEMT (non-emergency medical transportation) network to provide that service.  Yet most healthcare systems take for granted knowing if the transportation provider has been certified, is qualified and maintains a compliance standard that meets …

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NEMTAC

Brendan McNiff appointed to the Tech Advisory Board of NEMTAC

Roundtrip is excited to share the announcement that Brendan McNiff, Director or Transportation, has been appointed to the Technology Advisory Board of the Non Emergency Medical Transportation Accreditation Commission (NEMTAC). Roundtrip is also a Founding Sponsor with NEMTAC, a non-profit healthcare organization designed to enhance and promote the quality of care in America’s medical transportation …

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Why There Are No ‘Roundtrip Drivers’

One of the questions Roundtrip routinely receives is, “how can I become a Roundtrip driver?” And the answer is that Roundtrip doesn’t hire drivers. We believe that credentialed, experienced healthcare transportation companies transport patients. Roundtrip adds efficiencies to the network and increases transparency and accountability but does not eliminate the need for medical transportation providers, …

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Do Medicaid Capitated Rate Structures Impact NEMT Quality

Here at Roundtrip, we are obsessed with quality, and we are always looking for ways to incentivize better patient care and quality non-emergency medical transportation. Because Medicaid NEMT payment structures vary by state, we can examine if certain models encourage quality. Medicaid is an integral part of NEMT, as it is estimated that $3 billion …

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The NEMT Industry

Under the current system for non-emergency medical transportation (NEMT) patients are not routinely receiving timely transportation, and transport providers are consistently losing potential business. The Problem For polled suppliers, the medical transportation industry efficiency averages a startling 0.35 Unit Hour Utilization. That means for every ten-hour shift a patient transport vehicle is on the road, only …

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