Susanna Arntz

Susanna is a marketing professional experienced in growth strategy for early-stage startups. Before RoundTrip, Susanna was Head of Growth at Viddler, where she led the launch of a two-sided marketplace for the interactive video company. Prior to that, Susanna worked at edtech startup, bitfountain and Digitas Health. Susanna has a BBA from Temple University. She was born in Korea and grew up in Morris County, NJ. When she isn't at the office, you can find her hiking the Shawangunk Ridge, cooking at home, or hanging out anywhere near water. Read More

Roundtrip and PAN Foundation provide transportation services to help patients adhere to prescribed treatments

By Susanna Arntz / June 3, 2019 / 0 Comments

Collaboration will integrate ridesharing technology with payment solutions for at-risk patient populations PHILADELPHIA, PA (JUNE 3, 2019) – Roundtrip, leaders in driving better health outcomes by connecting healthcare and transportation providers, announces a ride-booking and payment plan partnership with the Patient Access Network (PAN) Foundation, a non-profit that helps underinsured patients cover their out-of-pocket costs. […]

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Breaking Barriers with Reliable Transportation for the Largest Behavioral Health System in Arizona

By Susanna Arntz / May 24, 2019 / 0 Comments

With nearly 20% of adults living with a mental health challenge, it is important, now more than ever, to remove transportation as a barrier to accessing care. Roundtrip and Aurora Behavioral Health System partnered to provide a scalable way to expand access for those undergoing treatment through a cost-effective and easy-to-use transportation solution. To date, […]

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Roundtrip Raises $5.1M Series A Financing Led by Motley Fool Ventures

By Susanna Arntz / May 1, 2019 / 0 Comments

Consortium of investors close out round backing digital transportation marketplace as patient-focused transportation solution PHILADELPHIA, PA (MAY 1, 2019) – Roundtrip, leaders in driving better health outcomes b y connection healthcare and transportation providers, announces the completion of a $5.14 million Series A fundraising round to catapult software capabilities and hire top sales, engineering, and […]

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A PSA On The State of Public Transportation

By Susanna Arntz / March 15, 2019 / 0 Comments

The state of public transportation across major cities in America is in crisis. It’s either over-crowded or under-utilized service dependent on peak commuter hours. It’s a lack of funding and resources and massive delays in projects under construction. Big gaps in accessibility. These are some of the most commonly articulated challenges for both riders and […]

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Brendan McNiff appointed to the Tech Advisory Board of NEMTAC

By Susanna Arntz / December 19, 2018 / 0 Comments

Roundtrip is excited to share the announcement that Brendan McNiff, Director or Transportation, has been appointed to the Technology Advisory Board of the Non Emergency Medical Transportation Accreditation Commission (NEMTAC). Roundtrip is also a Founding Sponsor with NEMTAC, a non-profit healthcare organization designed to enhance and promote the quality of care in America’s medical transportation […]

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New Feature: Pharmacy Stops On The Way Home From The Hospital

By Susanna Arntz / September 19, 2018 / 0 Comments

Here at Roundtrip, we often speak about transportation as a common barrier to care on the first leg of the trip –getting to the hospital, a doctor’s appointment, or ongoing treatment. But transportation is also a barrier to getting home. Hospital discharges can be complicated and challenging for both patients and physicians because of the […]

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Patients Can Now Get Notifications in Their Native Tongue

By Susanna Arntz / July 2, 2018 / 0 Comments

Barriers to care are defined as anything that limits or prevents people from receiving adequate health care. Among the most common barriers to care are financial hardship, geographic location, and poor health literacy. The barrier of transportation is often the result of one, or all three, of those most common barriers to care. Ten thousand […]

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Elevating Paratransit with On-Demand Rides

By Susanna Arntz / May 31, 2018 / 0 Comments

Paratransit programs need innovation. Last year, we partnered with GRTC to increase access to transportation for members with disabilities. Six months in, we have more rides than ever and are impacting an entire community in an On-Demand program that’s the first of its kind. The Greater Richmond Transit Company (GRTC) is the primary public transportation […]

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Venue Mapping Further Enhances The Patient’s Transportation Experience

By Susanna Arntz / May 21, 2018 / 0 Comments

Hospital networks and health systems are among some of the most challenging places to navigate in the county alongside universities and airports. Studies have shown that hospitals lose millions of dollars each year due to late arrivals and missed appointments, some of which is likely attributed to just an inability to find the appropriate entrance. […]

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You have options. Get ride notifications this way, instead.

By Susanna Arntz / April 9, 2018 / 0 Comments

At Roundtrip, communication is a priority. To ensure patients are able to get to their appointments, we know that it is vital that both care coordinators and patients are fully informed of transportation details. One-way Roundtrip keeps everyone in the loop is through text messages. However, we serve many patients that are unable to read […]

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